The MentalTech I Use: Mental Health Chatbots

Recently, I while at the Healthcare Experience Design Conference (#HXD2019) in Boston, MA, USA, put on by MAD*POW, one of the best healthcare experience design firms on the planet, and participated in a Leadership Roundtable Workshop.

During this workshop, the question of which are our favorite healthcare apps came up. In answering, I realized that lately I do not have one favorite app, but a category, and that is mental health chatbots. I use 3 of them presently, Woebot, Tess (X2AI), and WYSA, and am always looking for others. I do not use them daily…